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Anti-phising policy

Phishing is a criminal activity that utilizes various techniques to manipulate victims into taking actions or revealing confidential information they would not otherwise provide under normal circumstances.

Phishing emails may appear to have been sent from a secure/trustworthy source, but they are actually crafted in a way to deceive the recipient into disclosing personal information (sensitive or not) or lead them to a fraudulent website by clicking on a link contained in the phishing email, where attempts to acquire their information or infect their computer with malicious software may occur.

The detection of phishing attempts can be facilitated by using a web browser that has a phishing filter.

Contacting Figame.com

Figame.com will use your email address if you provide it to them. They do not purchase or acquire email addresses from third parties. Figame.com may receive your email address from a third party if you have consented to it.

Figame.com will use your email to communicate with you after you provide your email address to gain access to the site’s electronic services. When you communicate with Figame.com via email, you enable them to use your email address as a means of communication with you.

Figame.com will ONLY communicate with you from the following email addresses:

@figamegroup.com

Figame.com may contact you by phone during their operations if you provide a relevant contact number.

Figame.com will ONLY communicate with you using the following telephone number:

+30 215 2159306

Figame.com does not purchase or acquire phone numbers from third parties. They may receive your phone number from a third party if you have consented to it.

Figame.com will NEVER contact you with bulk SMS messages that require you to respond with additional charges from your provider.

Figame.com will NEVER ask you to make payments for ticket purchases, accommodations, or vehicle rentals using your debit or credit card PIN.

Figame.com will NEVER initiate contact asking you to share your username and password for your account on the figame.gr website.

Phishing Attempt

If you suspect a phishing attempt using distinctive features, name, logo, etc., of Figame.com, please inform us immediately by sending an email to privacy@figamegroup.com, forwarding the relevant phishing email or any other related information.

Indications that an email may be a phishing attempt include the following:

  • The email contains obvious spelling errors. Phishers often intentionally use this tactic to avoid triggering spam filters used by many internet service providers.
  • Links are provided to a website that contains all or part of the real name and/or email address of the legal or natural person they want to impersonate. However, the link itself is different from the genuine website of that legal or natural person.